Administrator – Reach Out
Job Summary
Job Title: Administrator
Team: Reach Out Counselling Friends and Family
Hours: Full time – 35 hours per week
Salary: £19,000
Location: Guildford/flexible
About the role
Reach Out Counselling Friends and Family is a service delivering high quality one to one Counselling interventions for those impacted by addictive behaviours/substances. Friends and Family Groups support those impacted by others’ addictive behaviour.
The post holder will work closely with the Counselling Service Operations Manager and Counselling Co-ordinator to maintain, devise and implement administrative functions in accordance with policies and procedures.
The post holder will:
- Manage diaries for booking in Clients with Counsellors and Assessors
- Revise, maintain and update all filing systems
- Answer and respond to initial enquiries
- Co-ordinate the taking and passing on of internal and external messages
- Support with uploading and processing referral information
- Supporting with uploading assessments
- Manage all aspects uploading Counsellor notes and outcome measurements
- Support with calendars and appointment scheduling
- Provide telephone reception
- Maintain and update all Project information resources
- Assist in the preparation of written reports, having due regard for confidentiality
- Provide typing and word processing support for the staff team as necessary
- Co-ordinate staff/volunteer training and support with induction
- Make returns to outside agencies as directed by Line Management
- Take and distribute minutes of meetings as required
- Coordinate and attend staff meetings, staff support groups and service meetings
- Assist in ensuring GDPR compliance throughout the service
- Adhere to health and safety compliance, ensuring timely and accurate recording keeping
- Attend regular Line Management meetings
- Attend training courses and events when required
- Adhere to and promote the Catalyst Equal Opportunities and Diversity Policies
*For more information about this role, please see the job description below.*
How to apply
Please download and complete the application form below and return it to: [email protected].
*Please note that we do not accepts CVs. You can send us your CV; however, in order to move through to the next stage of recruitment you will need to complete our application form.*
Further information
If you have any queries about this vacancy, please contact: [email protected].