CHI – Catalyst High Impact

What is CHI – Catalyst High Impact

We are experts at working with high risk, treatment resistant drinkers across Surrey. We help support individuals to connect with other services, help reduce harm and manage the risk individuals pose to themselves and others.

Our service reduces the impact on emergency services and works to breakdown barriers of engagement, reduce safeguarding risks and improve quality of life for individuals. A survey from ACTAD reported for every £1 spent, our service saves £3.42.

The CHI service uses the same principles as the Alcohol Change UK Blue Light project. We support, build trust and provide information to each individual before helping to facilitate engagement into services. We will only refer into treatment when a person feels they are ready and receptive, as too early can be detrimental and will result in disengagement.

Who can benefit from CHI?

Anyone aged 18 and older can be supported by the CHI service.

Referral criteria:

  • alcohol dependant
  • not engaged with other services
  • frequent users of Surrey’s emergency services (A+E attendances, police / ambulance call outs)
  • frequent callers to 101, 111, 999
  • identified as demonstrating alcohol related anti-social behaviour

We can help:

  • Reduce alcohol consumption
  • Reduce alcohol related offending and anti-social behaviour in the community
  • Improve mental and physical health and wellbeing, including social functioning and personal relationships
  • Where possible improve positive relationships to build social networks (i.e. improved positive relationships with family members, partners and friends)
  • Reduce homelessness and sustain tenancies which are at risk due to alcohol related anti-social behaviour
  • Reduce impact on emergency services

What support do we provide?

  • We will work with the individual to develop a support plan
  • We outreach to people in their home or in the community, this can include people who are homeless
  • Facilitate attending and booking appointments with other services
  • Advice and support in identifying and accessing treatment services, such as i-access, CMHRS
  • Help and support with housing and accommodation needs, this can include providing essential items
  • Use a trauma informed and motivational interviewing approach
  • Encourage and facilitate a multi-agency approach to support each individual

How to Refer

We accept referrals from:

  • Alcohol Liaison Nurses (in partnership with SECAmb Ambulance Service and NHS 111)
  • Community Harm and Risk Management meetings (CHARMMs) SECAmb Frequent Flyers
  • 111/101/999 frequent and persistent callers
  • Surrey’s Multi-Agency Safeguarding Hub
  • Surrey Adults Matter
  • Self – referral

Get in touch

If you would like to make a referral, you can download and complete a copy of our referral form below.

Alternatively, you can talk to someone about this service before making a referral by using the contact details below:

Service Manager: [email protected]

Senior Worker: [email protected]

Tel: 01483 590 150

This service is provided by Catalyst and commissioned by Surrey County Council Public Health England and Office of Police and Crime Commisioning.

See the CHI Privacy Notice here.