Catalyst Opening Hours – December 2023

Our offices are closed on Monday 25 and Tuesday 26 December 2023 and Monday 1 January 2024. We will be open and available on all other days (except weekends and Bank Holidays). Our usual opening hours are Monday – Friday 9am – 5pm

Our outreach and out-of-hours services are still operating throughout including, bank holidays and weekends. This includes Alpha and Safe Havens.

Catalyst Head Office – Guildford

  • Friday 22nd December – Open as normal – 9AM – 5PM
  • Saturday 23 & Sunday 24 December – Closed as normal
  • Monday 25 December – CLOSED
  • Tuesday 26 December – CLOSED
  • Wednesday 27 December – Open as normal – 9AM – 5PM
  • Thursday 28 December – Open as normal – 9AM – 5PM
  • Friday 29 December – Open as normal – 9AM – 5PM
  • Monday 1 January – CLOSED

Normal hours will resume from Tuesday 2 January 2024

Guildford Head Office: 01483 590 150
Text: 07909 631 623
Email: [email protected]
www.catalystsupport.org.uk

If we are not available, please leave a message on 01483 590 150 and someone will get back to you during our usual office opening hours.

Bookshop Opening Hours
From Tuesday 5 – Saturday 22nd December our book and vinyl shop in Godalming will be open extended hours,10am – 4pm Tuesday to Thursday (closed Monday and Sunday).

The shop will be closed on the 25 & 26 December. It will then return to normal hours from the 27 December, see our website for usual opening times: A Novel Idea Book / Vinyl shop | Catalyst (catalystsupport.org.uk)

Mental Health Services

Community Connections (mental health services): 01276 409415
Email: [email protected]

Text for Community Connections (Catalyst): 07919 541 424

Community Connections groups
Groups will be closed from the 25 December – 29 December, re-opening on Tuesday 2 January 2024.  To view our group timetables for December and January visit our website: www.catalystsupport.org.uk/activity-timetable 

Outline Listening Service
Closed 26, 27 & 28 December 2023.  Callers can still leave a message at anytime, 0800 06 12345this will be responded to when the service reopens (2 January 2024).  For more information see Outline in Catalyst | Catalyst (catalystsupport.org.uk)

Financial Wellbeing Service (Surrey Heath)The Financial Wellbeing Service is closed 25 & 26 December and January 1.  Open as usual all other dates.  Please note that due to the festive period, the service will be operating with reduced staff numbers.  We appreciate your patience during this time. For more details on the service: Financial Wellbeing Support Service | Catalyst (catalystsupport.org.uk)

Other Support  – 24 hours

  • Surrey Drug and Alcohol Care: 0808 802 5000
  • Surrey Mental Health Crisis Line: 0800 915 4644
  • Samaritans: 116 123
  • Safe Havens -Mental Health Out of Hours Crisis Support : 365 days a year 6pm-11pm Locations
  • Young Adult Safe Haven – out of hours emotional support for 18-25 year olds: open 5pm – 9pm, 365 days a year.

In the event of an emergency please call 999.