Reach Out Counselling

Due to the current situation with the coronavirus, we have had to make changes to our Reach Out Counselling Service.

Reach Out Counselling Service during this time:

  • Telephone, online and some face to face counselling is available
  • We are doing weekly welfare ‘check ins’ with our current face to face counselling clients
  • Reach Out Counselling are still accepting referrals by email and telephone – Click here to make a referral. A telephone assessment will be carried out once a referral has been accepted.

Reach Out Counselling is a National Lottery Community funded service throughout Surrey which offers up to 12 weeks of free counselling to people struggling with substance use issues and is also available to Friends and Family.

Very often people who use substances are dealing with traumatic events in their lives. With counselling we can help people gain the skills needed to find other ways to deal with difficulties, and help lead to an improved quality of life and a real belief in a better future.

Drug and alcohol use can have devastating effects on other people. Counselling is also available for friends, family members and partners who need support to cope with living with someone else’s dependence – to help them make decisions and explore choices.

We also offer counselling to people struggling with mental health problems such as stress and anxiety who might also have substance use as an additional problem.

Where possible we ask clients to make a voluntary donation towards their counselling sessions if they can afford to, with a suggested minimum of £5/session. We understand that for some a voluntary donation is not affordable. If you are unable to make a donation, this will not affect the service you receive.

Although Reach Out Counselling is currently funded by The National Lottery Community Fund, extra donations will help us to support even more people for the longer term.

All donations welcome. £5 is a suggested amount but a donation of any size will help make a difference.

it has helped me to start to identify issues to resolve…….it made me feel better about myself


All it takes is a phone call to us and the friendly team will get some initial information and book an assessment.

Call us: 
01483 590 150
Email us: 
Text us: 
07909 631 623

A qualified counsellor is allocated to each person. Sessions over the 12 weeks will take place at the same time and in the same place and with the same person.  If there are still issues which are unresolved, a re-referral is possible to provide further support.

to say that Reach Out have provided a lifeline to myself and my family is a gross understatement