Young Adult Safe Haven

Opening times:

Open for 18-25 year olds in need of emotional support:

5pm-9pm, 7 days a week, 365 days a year

Telephone: This is a drop-in service, no phone number is available

Address: 101 Walnut Tree Close, Guildford, Surrey, GU1 4UQ

What is the Young Adult Safe Haven?

The Young Adult Safe Haven is a new pilot service, launching in Guildford in November 2021 and will initially run as a 6 month trial with the potential to extend and become a permanent fixture. This new service will offer a safe place for young adults (18-25 year olds) to talk openly and confidentially about their feelings and emotions with peers and young adult support workers.

How is this different to the current Safe Haven?

This new service is only available for people aged 18-25 and has slightly shorter opening hours of 5pm – 9pm, 7 days a week. The mental health support workers can provide emotional and wellbeing support for young adults but will not provide crisis support. If people present in crisis, they will be signposted to the existing adult Safe Haven next door.

Why should I come to the Young Adult Safe Haven?

If you are struggling with your mental wellbeing and would like support, you can come and speak with someone out of hours.

How can I access the Young Adult Safe Haven?

You can drop into the Young Adult Safe Haven during our opening times of 5pm – 9pm, 7 days a week – no appointment needed.

We are located next door to the current Guildford Safe Haven: Oakleaf, Walnut Tree Close, Guildford, Surrey GU1 4UQ. If you come into the Oakleaf car park, you will see our new signage above the door.

Who is providing this service? 

We are delighted to be working in partnership with Oakleaf to deliver the pilot service which is funded by University of Surrey and Community Foundation for Surrey.

The team will consist of two new Young Adult Support Workers who will engage with attendees, provide emotional support if needed and signpost as required. Should someone present in crisis, they will be signposted to the existing Safe Haven next door in order to be seen by a mental health practitioner.